Reviews published on primary care information for the public

HSMC has recently completed a series of evidence reviews exploring the provision of public information about the quality of primary care services. Each review addresses a specific question including: what information about the quality of primary care services do patients and the public want; which information formats are most accessible and effective; and how can information be presented to empower patients to make an informed choice of primary care provider?

The reviews were commissioned by Project 6 of NHS West Midlands’  Investing for Health programme, which is planning to disseminate information to the public about the quality of local primary care services during 2009/2010. 

Public information about quality of primary care services - Summary (pdf)

User and public perspectives on the quality of primary care (pdf)

Information about health services and the impact on patients and the public (pdf)

Making health service information accessible (pdf)

The impact of information presented in different formats (pdf)

Designing and presenting web-based information (pdf)

Empowering patients and the public to choose a primary care provider (pdf)